We partnered with a leading integrated retailer focused on connecting digital and physical shopping experiences to serve its customers. Our engagement involved advanced analytics and insights on business performance, transitioning their analytics platform to Google Cloud, implementing KPI-focused business intelligence (BI) and real-time tracking, strategic planning and decision-making, cross-functional leadership and management, data engineering, and recommending investment decisions. We managed a team of 150+ associates, including senior directors and directors, to achieve these objectives.
The client is a leading integrated retailer that operates through its subsidiaries with full-line and specialty retail stores across the United States. The company is dedicated to seamlessly connecting digital and physical shopping experiences to serve its customers. They also own a social shopping platform that offers members rewards for shopping at their stores and other retail partners.
The client faced challenges in leveraging their data to optimize business performance, manage analytics infrastructure, and make informed strategic decisions. They needed a partner to help them transition their analytics platform, implement real-time tracking and BI solutions, and provide cross-functional leadership and management.
Our objectives were to:
We took the following approach to achieve our objectives:
Our engagement revealed opportunities for the client to optimize their business performance through advanced analytics, strategic planning, and technology investments. Transitioning to Google Cloud provided a scalable and cost-effective analytics infrastructure, while implementing KPI-focused BI and real-time tracking solutions enabled better decision-making and process optimization.
We recommended the following actions:
Our team implemented the recommended actions, working closely with the client’s leadership and cross-functional teams to ensure a smooth transition and successful adoption of the new processes and technologies.
The implementation of our recommendations led to improved business performance, streamlined decision-making, and optimized processes. The client was able to better leverage their data and analytics infrastructure, resulting in more informed strategic decisions and increased profitability. The transition to Google Cloud, implementation of KPI-focused BI and real-time tracking solutions, and investment in technology solutions enabled the client to drive continuous improvement and growth across their organization.
Our engagement with the leading integrated retailer successfully addressed their challenges in leveraging data to optimize business performance, managing analytics infrastructure, and making informed strategic decisions. Through our collaborative efforts, we were able to provide advanced analytics, transition their analytics platform, implement real-time tracking and BI solutions, and offer cross-functional leadership and management. As a result, the client experienced improved business performance, streamlined decision-making, and optimized processes, ultimately leading to increased growth and profitability.