Role Overview
Highly proactive and dynamic professional with a natural curiosity and a strong drive to take initiative. A people-oriented team player who leads with empathy, emotional intelligence, and clear communication. Skilled at anticipating challenges and resolving issues before they escalate. Quick-thinking, resourceful, and adaptable in our fast-paced environment. This role will act as the operational anchor for our Team, owning reporting, performance tracking, forecasting workflows, and cross-functional coordination with leadership and stakeholders.
Key Responsibilities
- Provide high-level administrative support to leadership, including calendar management, scheduling meetings, and organizing travel logistics.
- Support execution related-tasks of projects by tracking deadlines, action items, and deliverables across teams
- Own and drive performance operations: build, track, and optimize KPIs for the commercial team
- Collaborate closely with sales and commercial leads to monitor pipelines, forecasts, and revenue-driving activities
- Build clear, executive-level dashboards and reports to communicate performance, risks, and projections
- Implement and maintain operational processes to streamline admin, reporting, and internal coordination
- Serve as the communication bridge between commercial execution and internal leadership/stakeholders
- Identify inefficiencies, anticipate challenges, and implement preventative solutions in real-time
- Manage documentation, meeting notes, action items, and other administrative workflows that support team alignment
- Champion operational best practices and tools that drive team efficiency and accountability
Key Qualifications
- 2+ years of experience in commercial operations, sales operations, or business operations
- Strong analytical mindset with the ability to work with numbers, KPIs, and performance metrics
- Proficiency in building dashboards and reports (e.g., using Excel, Google Sheets, Power BI, Tableau, or similar)
- Clear communication skills and the ability to distill complex data into actionable insights
- Proven experience in working with cross-functional teams, stakeholders, and managers
- Excellent time management and organizational skills
- Administrative competency and attention to detail
- Highly proactive, resourceful, emotionally intelligent, and thrives in fast-paced environments
- English fluency and good command of French.
Preferred Attributes
- Familiarity with CRM systems (e.g., Salesforce, HubSpot) and other sales/ops tools
- Experience in high-growth, tech-forward, or consulting environments
- Comfortable working with ambiguity and rapidly shifting priorities
